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Dreamers Inc.
Policies

ICT Accessibility Policy

Version 1.0

Effective date: July 8, 2026

Accessibility Inquiries

Purpose

Dreamers Inc. builds software for clients whose users include people with disabilities, and for public-sector clients whose accessibility obligations are set by law. This policy defines how accessibility is handled in Dreamers' information and communications technology (ICT) work: what standards apply, when they apply, who is responsible, and how conformance is verified.

Scope

This policy applies to ICT deliverables - applications, websites, documents, training materials, and video content - that Dreamers designs, develops, hosts, or maintains under engagements where accessibility requirements apply, whether set by contract, by the client's regulatory environment, or by written client direction.

For engagements without accessibility requirements, Dreamers still encourages accessible design but conformance targets are set per engagement. This policy does not retroactively apply to legacy or third-party systems outside Dreamers' delivery control.

Standards

Where this policy applies, Dreamers' conformance baseline is:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for web applications and content, with newer WCAG versions considered where required or appropriate.
  • Section 508 of the Rehabilitation Act for U.S. federal and federally funded work.
  • Applicable state standards for state and local government work.
  • Client-specified standards where they exceed the above.

Lifecycle Practices

  1. Planning: accessibility requirements are identified at project discovery and converted into acceptance criteria for high-risk user workflows before build begins.
  2. Design: semantic structure, keyboard operability, visible focus states, sufficient contrast, labeled forms and instructions, accessible error handling, accessible tables/search/filter patterns, and responsive layouts.
  3. Development: reusable accessible component patterns for forms, uploads, status displays, notifications, search, and reporting; accessibility checks included in code review.
  4. Testing: automated scanning combined with manual keyboard, focus-order, screen-reader, and form-error testing on high-risk workflows; findings logged as defects with severity.
  5. Remediation: launch-blocking accessibility defects are fixed before acceptance; others are prioritized, remediated, and regression-tested in maintenance releases.
  6. Documents and media: client-facing documents, guides, and training materials produced under this policy use accessible formatting; video content includes captions and transcripts as applicable.
  7. Conformance reporting: where a client requires it, Dreamers produces or supports a VPAT or Accessibility Conformance Report; conformance documentation supplements, and never replaces, acceptance testing.

Governance And Responsibility

  • A designated accessibility owner is responsible for implementation of this policy, acceptance criteria quality, and testing standards across covered engagements.
  • An executive sponsor is accountable for policy approval, resourcing, and annual review.
  • Every covered project names an accessibility point of responsibility at kickoff.
  • Accessibility inquiries can be sent through the Dreamers contact form.

Metrics And Records

  • Percentage of high-risk workflows with defined accessibility acceptance criteria.
  • Accessibility defects found and closed per release, by severity.
  • Accessibility acceptance criteria, test summaries, and defect logs retained per project.
  • Policy reviewed annually and on material changes to applicable standards.

Continuous Improvement

Dreamers tracks evolving standards, including WCAG updates, and incorporates lessons from testing, user feedback, and client assessments into its component patterns and practices.